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Terms of Use

These Terms of Use (“Terms”) apply to your use of ChemAssist, and Silver Brain AI’s services for individuals, along with any associated software applications, technology and websites (“Services”). You form a contract with us when you confirm that you accept these Terms or use our services. Our Privacy Policy explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read.

Who We Are

Silver Brain AI AG is a Swiss-based enterprise AI company focused on expediting the production readiness for LLM (Large Language Models) Applications. For more information about Silver Brain AI, visit About Us.

Registration and Access

You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.

Using Our Services

What You Can Do

Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws.

What You Cannot Do

You may not use our Services for any illegal, harmful, or abusive activity. For example, you are prohibited from:

  • Using our Services in a way that infringes, misappropriates or violates anyone’s rights.
  • Modifying, copying, leasing, selling or distributing any of our Services.
  • Attempting to or assisting anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
  • Automatically or programmatically extracting data or Output (defined below).
  • Representing that Output was human-generated when it was not.
  • Interfering with or disrupting our Services, including circumventing any rate limits or restrictions or bypassing any protective measures or safety mitigations we put on our Services.
  • Using Output to develop models that compete with Silver Brain AI.

Third Party Services

Our services may include third party software, products, or services, (“Third Party Services”) and some parts of our Services, like our browse feature, may include output from those services (“Third Party Output”).
Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.

Feedback

We appreciate your feedback about our Services, but you agree that we may use it to provide, maintain, develop, and improve our Services, without compensation to you.

Your Content

You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). Input and Output are collectively “Content”. You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licences, and permissions needed to provide Input to our Services.

Ownership of Content

As between you and Silver Brain AI, and to the extent permitted by applicable law, you retain your ownership rights in Input and Output.

Similarity of Content

Due to the nature of our Services and artificial intelligence generally, Output may not be unique and other users may receive similar output from our Services. Our assignment above does not extend to other users’ output or any Third Party Output.

Accuracy

Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may in some situations result in Output that does not accurately reflect real facts. When you use our Services you understand and agree:

  • Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
  • You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.

Our IP Rights

We and our affiliates own all rights, title, and interest in and to the Services.

Some of our Services allow you to purchase paid subscriptions to benefit from enhanced features and functionalities (the “Benefits”). The exact nature of the Benefits differs between Services and will be made clear to you before purchase. You can manage your paid subscription from your account settings.

Fees

All charges, including subscription fees, will be made clear to you before purchase.

Billing & Renewal

If you sign-up for a paid subscription or purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal (annual) until end of your subscription. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

Cancellation

You can cancel your paid subscription at any time by updating your account settings. You will continue to have access to the Benefits until the end of the subscription period you have subscribed for, at which point your cancellation will become effective. Unless we specify otherwise, you will not receive a refund or service credit for any days between the day you cancel and the last day of the subscription period you have paid for.

Changes.

We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase. After the notice period, the new rates will be applied to your subscription.

Your Rights.

Silver Brain AI Rights.

We may take action to suspend or terminate your access to our Services or close your account if we determine, acting reasonably and objectively:

  • You breached these Terms or our Policies.
  • We must do so to comply with the law.
  • Your use of our Services could cause risk or harm to Silver Brain AI, our users, or anyone else.
  • Your account has been inactive for more than year and you do not have a paid account.

Notice

If we terminate your account, we will make reasonable efforts to notify you in advance so you can export your Content or your data from the Services, unless it is not appropriate for us to do so, we reasonably believe that continued access to your account will cause damage to Silver Brain AI or anyone else, or we are legally prohibited from doing so.

Appeals

If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting Support (info@silverbrain.ai).

Our Commitments to You

How We Provide the Services

We commit to provide the Services to you with reasonable skill and care and to act with professional diligence. We do not promise to offer the Services forever or in their current form for any particular period of time.

Liability

NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Statutory Rights

You have certain statutory rights that cannot be limited or excluded by a contract like these Terms or that you are legally entitled to, for example, by virtue of being a consumer. These Terms are in no way intended to affect or restrict those rights.

Dispute Resolution

Concerns

If we have a dispute, we would first like to understand and try to address your concerns before any formal legal action. To share your concerns you can contact us via email (info@silverbrain.ai).

Court

If we cannot resolve our dispute, we will resolve that at our local courts. In addition, the law of the jurisdiction is Switzerland and will govern these Terms.

General Terms

Assignment

You may not assign or transfer any rights or obligations under these Terms. We may assign or transfer our rights or obligations under these Terms to any affiliate or subsidiary or any successor in interest of any business associated with our Services. If we do, any rights you have as a consumer will not be affected. If you are not satisfied, you have the right to terminate your relationship with Silver Brain AI and stop using our Services at any time.

Changes to These Terms or Our Services.

We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:

  • Changes to the law or regulatory requirements.
  • Security or safety reasons.
  • Circumstances beyond our reasonable control.
  • Changes we make in the usual course of developing our Services. To adapt to new technologies.

Delay in Enforcing These Terms

If we or you delay enforcing a provision of these Terms, either of us can still enforce it later, and it will not prevent us or you from taking steps against the other at a later date. If any part of these Terms is determined to be invalid or unenforceable, it will not affect the enforceability of any other part of these Terms.